We believe that one of the keys to our sucess is the high professional standards that we achieve. Part of achieving those standards is the compliance regime to which we are subject. However, we also choose to be regulated by other professional organisations, in addition to our own corporate high standards.
Residential property management is one of the most highly regulated sectors and rightly so, afterall we are looking after people's homes and of course their money.
Naturally, we comply with the Royal Institution of Chartered Surveyors (RICS) code of practice and we are also corporate members of the Association of Residential Managing Agents (ARMA).
ARMA is the only professional body to concentrate solely on the leasehold property management sector. Members are required to abide by the ARMA code of practice and the Royal Institution of Chartered Surveyors (RICS) Residential Code of Practice for Service Charges.
We are members of the Ombudsman Services Property as our committment to a redress scheme should you fail to be satisfied following our own complaints procedure or if we have not dealt with your complaint within 8 weeks.
We are authorised and regulated by the FSA for the purpose of conducting insurance mediation.