In the world of high profile luxury developments, a concierge service is now regarded as an absolute necessity; in this area we are leading the way. We offer Clients an unrivalled level of service in managing their properties, with all the personal attention and expertise that one would naturally associate with a prestigious brand like Harrods.
We place special emphasis on the quality of the staff we employ, and our selection, induction and training are all geared towards achieving service excellence. Many of our concierges have a background in the international luxury hotel business: they are all highly trained, professional, discreet and trustworthy, and able to call upon all the resources of Harrods Group.
Food, flowers, gifts and personal items can be delivered direct to your front door, selected from Harrods’ finest ranges or select local suppliers. The concierge can arrange a rental clerk, a chauffeured limousine or even a private helicopter. However, more prosaically, the concierge will receive deliveries and tradespeople, greeting, screening and escorting visitors, making restaurant reservations, and arranging maid and cleaning services. No task is too small and no request too extraordinary.