As a resident of 375 Kensington High Street you have access to everything you need, without even having to venture beyond your doorstep.
Providing a personal and bespoke service, Harrods Estates? 24-hour Concierge answers each and every request ? from the simple to the extraordinary ? with the same passion and attention to detail for which Harrods is internationally renowned.
Testimonial: 16th February 2016 - On Services
Thank you and your team who made our stay a very pleasant and comfortable one.We are very happy with our apartment here.The location and the highest service standard of the concierge are the two key factors that make us like this place.Really appreciated!!!
See you all soon and best regards,
Testimonial: 25th January 2016 - On Services
The concierge and the estate management team are world-class. They put things in the apartment for me, update me on things, pick up my dry cleaning and things like that. It's terrific
Testimonial: 27th November 2015 - For Services
I hope this email finds you well. It is not often that I find helpful and prompt support when I deal with matters from thousands of miles away. However, Massimo and his team has been very helpful over the year?.. and especially so recently on a number of matters regarding my apartment.
I live in Singapore which is very far away.
Testimonial: 16th October 2015 - On Services
Thank you very much for your kind words and it was our pleasure to meet you.
I was traveling and that is why I could not reply your email earlier, however, I will have to say that during our time living in 375 Kensington, we were very happy with your kindly assistance, which is a proper representation of good quality of customer service, therefore, we wish you all the best and fully success in your professional and personal life.
Have a lovely day.
Testimonial: 8th May 2015 - On Services
Dear Mr. Alfonso,
Many thanks for your email and the very kind gesture. Beatrix and I feel very flattered and honoured. A big thank you to you and your team for making us feel very special.
- Patrick & Beatrix
Testimonial: 12th March 2015 - On Services
?The customer service is done in the best quality. The porters are just very smiley and helpful as it's luxurious. They stand up when you walk in and know our name even though they just met us.?.
?The service, like the gym and the Harrods porters, is done to a really, really good standard. You get what you pay for?.
- Ms J. Sasati
Testimonial: 20th November 2014 - On Communications
"Hello Mr Alfonso,
I received your newsletter by mail. Thank you very much for placing me high on your list of recipients. "Comme d'habitude" the 375KHS CONNECT was both informative and interesting. I just love it! Seeing the article on the Kensington Roof Garden reminded me of the pleasant summer evening there; enjoying the Proms by your invitation.
Thank you for all of the kind invitations that you continue to extend. I have been abroad for some time; and we are off to the States on Friday so I will not be able to attend the TEMPLESPA event. What a pity, as it sounds like it will be a relaxing, body and soul warming weekend. Please do keep me informed of all the lovely things that you have planned in the future.
- W. Ibru
Testimonial: 2nd April 2014 - On use of Boardroom Facilities
"Our meeting went great. The board room was very comfortable.
Mr. Alfonso took excellent care of us and all the staff really spoiled us. I felt very proud....
...I'm looking forward to moving in and using all the facilities. It was a very good experience"
- Mrs G. Smadi